How to use the guide
If you selected mostly A responses, you will typically align with the Foundation service level
Mostly B? These responses suggest Resilient Service is the level you're best aligned with
Mostly C responses indicate Managed Optimisation is the level of service you're leaning towards
And mostly D responses point towards the Full Service and Assurance model
Given a mixed response? We recommend the service level that reflects your highest resilience or governance requirement
If you selected mostly A
Foundation
Control and cost predictability
Organisations selecting mostly A are usually focused on stabilising ageing infrastructure, reducing operational noise and bringing clarity back to cloud spend.
You are looking for a professionally managed infrastructure baseline that improves consistency and predictability, while retaining control of operating systems and applications.
This is typically the right starting point when the priority is modernisation and cost stability rather than outsourcing.
If you selected mostly B
Resilient service
Resilience and assured continuity
Organisations selecting mostly B are strengthening continuity and seeking clearer resilience validation without moving to full lifecycle management.
You require structured monitoring, verified platform protection and reporting that can stand up to board or regulator scrutiny, while maintaining control of operating systems and applications.
This is typically appropriate when resilience and compliance evidence are becoming operational priorities.
If you selected mostly C
Managed optimisation
Operational ownership and enablement
Organisations selecting mostly C are ready to reduce operational workload and focus internal teams on innovation and transformation.
You need full infrastructure and operating system lifecycle management, measurable performance optimisation and structured service alignment to business outcomes.
This is typically the right fit when operational ownership and optimisation are strategic requirements.
If you selected mostly D
Full service and assurance
Sovereignty and board-level governance
Organisations selecting mostly D operate under sustained regulatory scrutiny and require embedded governance oversight and sovereign assurance.
You need end-to-end managed operations, UK-only jurisdiction where required and continuous validation that supports board-level accountability.
This is typically appropriate when sovereignty, executive governance and continuous compliance are mandatory.
Important note on governance and sovereignty
If you selected D for resilience or governance requirements, Full service and assurance is usually the appropriate starting point, even if your other answers differed. Formal regulatory accountability and sovereignty requirements typically outweigh operational preference.
Not sure which tier feels right?
Redcentric Cloud is designed to evolve with your maturity. You can begin at the level that reflects your current operating model and expand support as requirements change.
